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Do you offer one way vehicle rental?
The rates shown on our Website apply to round trips, however we are more than happy to provide you with a competitive price for one way car hire. Simply Contact Us with your requirements and our customer service team will be happy to provide a quote.
Do I have to pay a deposit to secure a rental vehicle?
Unlike other rental car companies, when you book any of our rental vehicles online, you can choose to pay absolutely NO deposit! If for any reason at all, you are not satisfied with your booked vehicle upon arrival, you have absolutely no obligation to hire the car.
What happens after I've made a reservation using your online booking system?
You will receive an email outlining your confirmed booking, including a booking reference.
What happens if I need to change or cancel my online vehicle booking?
When you make an online booking you will receive an email with your login and password to access your online reservation information. You can then enter new details, make comments to the A2B staff, etc.
Do we require a Baby-seat for our toddler?
Child seats are compulsory in New Zealand for every child under 5 years of age and may be hired from our branches. Please order at time of reservation stating age of child so the correct size may be booked.
What is included in the rental rates on your Website?
There are no hidden extra costs in our quoted prices! All prices include insurance, unlimited kilometres, free airport pick up and drop off, GST tax, AA 24 hour breakdown service and free maps!
Is tax included in your prices?
New Zealand law states that all goods and services purchased in the country are subject to 12.5% Goods and Services Tax (GST). This tax is already included in our advertised prices - there are no hidden costs!
A2B rental rates are cheaper than quotes I have received from other companies, what type of car can I expect from A2B Car Rentals?
We are owned by one of the largest independent car importers in New Zealand. The cars we offer are predominantly Toyota and Nissan, with this large quality fleet and by keeping overheads low we can provide New Zealand car hire at highly competitive rates.
What is the minimum amount of time I can rent a vehicle?
The minimum hire period is 24 hours.
What happens if the car I have hired breaks down?
A2B Car Rentals boasts well maintained and serviced rental vehicles. In the unlikely event of a vehicle breakdown you are covered by AA nation wide 24 hour breakdown service.
I prefer to drive an automatic - can A2B Car Rentals accommodate my requirements?
Customer service is the most important aspect of our business and our friendly staff is more than happy to assist with any additional requirements you may have. You will be pleased to know that our extensive selection of rental vehicles is a mix of both manual and auto vehicles.
I am an international visitor, what type of drivers licence do I need to rent a car from A2B Car Rentals?
All drivers should have held a full driver's licence for three years or longer. A current acceptable overseas, New Zealand or International licence is required from all intending drivers. At the Manager's discretion, a holder of a licence for less than three years is acceptable but may incur higher insurance excess.
Is it safe to use my credit card?
Yes. We treat the security of your information very seriously. To ensure your security, all credit card transactions are secured by SSL, which encrypts the credit card number so as to make it unavailable to any other party.
Is someone able to collect me from the airport? If so, how much will this service cost?
A courtesy coach operates beetween Auckland International Airport and our South Auckland branch, for services in other regions please check with our customer service team.
I am planning on taking some scenic rural routes on my South Island journey, is this safe?
If you are not familiar with country driving you will need to take special care. Be on the look-out for stock (animals) on the road (normally you will see signposts warning of 'Wandering Stock'), one-way bridges and unsealed roads which need to be approached with extra caution and care. Country roads in New Zealand can be narrow, have a loose gravel surface and no road markings. Just remember to keep to the left of the road!
I don't normally wear a seatbelt when driving; will this be a problem in New Zealand?
New Zealand law states that seatbelts must be worn by ALL occupants of a vehicle at all times, even in the rear seat. Drivers may be given an instant fine of $150.00 if they are not wearing a seat belt.
I have heard that New Zealand law requires you carry your drivers licence on you at all times, is this true?
Yes, you must carry your licence with you when you're driving in New Zealand. You must have your driver licence or international driving permit with you at all times when you're driving. If your overseas licence or permit is not in English, we suggest you carry a translation from an official source (translation service or language centre).
What important New Zealand Road Rules should I be aware of?
We want you to have a safe and enjoyable stay while visiting New Zealand; therefore we suggest you take note of these important facts before you commence your road tour...
Remember to:
- always wear your safety belt
and
- keep your speed down
and
- keep to the left hand side of the road
Speed Limits:
- Maximum open road speed is 100 km/h
- Maximum speed limit for urban areas is 50km/h
Lanes:
- Keep to the left hand lane unless passing and always indicate at least 3 seconds before changing lanes
Motorways:
- On a motorway you are not allowed to walk, cycle, stop your vehicle or make a u-turn
Traffic Signals:
- Red Light
You must stop.(American and Canadian visitors please note - you cannot turn left when the stop light at an intersection is red).
- Amber Light
Stop unless you are so close to the lights that you cannot stop safely.
- Green Light
Go but give way (yield) when turning.
If you have any further questions regarding driving in New Zealand we suggest you Contact Us directly.
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